24th February 2010

....I would like to express my appreciation for your promt response to my shower problem and to the efficient and friendly manner of your engineer....

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Dear Sir,

I would like to express my appreciation for your prompt response to my shower problem and to the efficient manner of your engineer.

I have been extremely satisfied with my Satellite shower unit and I am delighted it is in good working order once again.

The engineer explained the 'signal' problem to me and advised how it can be remedied if it should re-occur and recommended me to inform you should it become a frequent occurence.

Hopefully this will not be necessary.

Thank you once again for your attention.

Kind regards and best wishes.

Yours faithfully.