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Customer Services, how can we help?...
Once you have bought a Triton product it doesn’t stop there, we aim to provide you with satisfaction and peace of mind throughout its lifetime. Triton’s after sales service is second to none and we are as dedicated to providing technical support quickly and effectively as we are to developing reliable products.
Key to the success of our service team is our fully trained 100 strong telephone advisors and engineers.
Product / Technical / General Advice
Our website contains everything you need to know about showers. Our frequently asked questions page contains many solutions and suggestions to help you with your query.
However if you prefer, email us serviceenquiries@tritonshowers.co.uk
Of course, if you need to speak to someone our telephone advisors in our call centre in Nuneaton are more than happy to help and give advice on how to choose, install and maintain your shower.
Triton Showers, Triton Road, Nuneaton, Warwickshire, CV11 4NR
Tel: 0844 980 0745
Fax: 0844 980 0744Email: serviceenquiries@tritonshowers.co.uk
Opening hours:
Monday to Friday: 8am to 5pm
Saturday: 9am to 12noon
Spare Parts Availability
Should you require a spare part these can be purchased securely over the phone or via our online spare parts store. If you require further information or advice on our spare parts then either e-mail spare_parts@tritonshowers.co.uk or call the service department on 0844 980 0745
All parts are delivered to an address of your choice and provided they are in stock and ordered before 3.30pm they will be despatched the same day the order is received.
All orders will be despatched by Royal Mail Standard Parcel post unless you desire next working day delivery which you can select at the time of ordering.
Service Calls
In the unlikely event of a fault occurring with your shower, we have a nationwide network of trained and experienced service engineers available. Please contact Triton before your installer to arrange a service call. You can arrange an engineer visit whether your shower is in or out of guarantee by completing our Request An Engineer Visit form or by calling our service department on 0844 980 0745
Each engineer carries a comprehensive range of genuine Triton spare parts in their van enabling them to repair most faults on the first visit.